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The Zappos attendants should use their brain, if there's no line at the entry, stop telling people they have to go left.

I have a bad knee that needs a total replacement soon and the unnecessary walk really hurt. If there is a long line, take the walk to the left so you don't cut off other people. If the line is non-existent or short, go RIGHT. My advice is to take a look to see if there's truly an entry line on the right side of the venue. The opening act started at 8 and we arrived around 9, so the majority of the audience had already gotten into the theater. There was no reason we had to walk all around the mall when if we had turned right, we would have gotten right into the theater!!! There was no end of the line to find. There's a mall encircling the theater and we had to walk entirely around the perimeter to end up back where we started at the theater entrance with NOBODY in line in front of us. As you enter from the Planet Hollywood casino, the Zappos Theater attendants tell you to go left to find the end of the entry line.

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